A Monday at the agency

Your company's operating system.

On a server dedicated to your company.

Monday · 09:50

An important email, ten minutes before the meeting.

The meeting runs long. The day rushes by. The reminder arrives.

Nobody has ever opened that email.

Inbox
PRPrisma ServiziMinutes of 24 September08:12
LMLaura MelePhotos for the catalogue08:40
PUPurchasingOrder 118 confirmed09:05
SEStudio EsempioQuote to sign by todayTwo days later: reminder+2 days
Never opened
Campaigns · Vetta Outdoor
Spend this month€4,820.50
Leads312
Cost per lead, today€26.10
Limit €15.00
“Wasn't the campaign supposed to stop on Friday?”Chiara, Vetta Outdoor · Monday 11:00
!Friover limit
·Satsilence
·Sunsilence
11Monfrom the client
Autumn · search€1,920.00Over limit

Monday · 11:00

A campaign has been over its limit since Friday.

All weekend, nothing tells you.

You find out on Monday at eleven, from the client.

Monday · 11:30

On the call, you decide to move the launch.

# product-launch
MR
Marco10:02What about the launch? We decided on the call to move it, right?
GB
Giulia10:04Yes, to the end of the month.
SC
Sara10:05I have it as the 15th.
neoOS10:05
Decision taken on the call, Monday 28 SeptemberLaunch moved from 15 to 31 October. Decided by Giulia and Marco, written down once.
Same for everyoneFrom the 11:30 call
Message #product-launch

Nobody writes it down. A week later, two people remember it two ways.

Nobody knows what was decided anymore.

Monday · 15:00

The report goes out with last month's data.

Nobody checks the numbers again.

The first to spot the mistake is the client.

Without neoOS
September report
ItemValueData from
Visits11,020August
Leads268August
Spend€4,410.00August
Cost per lead€16.45August
Sent at 14:55No check on the numbers
With neoOS
September report
ItemValueData from
Visits12,480September
Leads312September
Spend€4,820.50September
Cost per lead€15.45September
4 of 4 figures add upChecked before sending · version 3 saved

Monday · 17:20

Three accounts for ten people.

Claude accountsfor ten people
of 10

Claude passwords go round in the chat. Nobody knows who did what.

Close the laptop and you lose everything you did with the AI.

Claude accounts
Account 1 · password in the chat4 people
Account 2 · password in the chat3 people
Account 3 · password in the chat3 people

August · The holidays

The person who looks after the client goes on holiday.

The client's story leaves with them. Whoever steps in starts from scratch.

The client notices with the first email.

September · back at workStep 5 of 5
August · week 1 of 4Luca goes on holiday. He has looked after Vetta Outdoor for three years.
August · week 2 of 4Sara takes over the client. The shared folder holds two files and an old spreadsheet.
August · week 3 of 4July's emails stay in Luca's inbox.
August · week 4 of 4The client asks for the autumn campaign. Sara starts from scratch.
September · back at work
“Sorry, who's looking after me now?”Chiara, Vetta Outdoor · first email of September
Vetta Outdoor
Looked after bySara, since Monday
History214 emails, 12 decisions, 9 reports
Latest decisionautumn campaign, budget €4,800.00
Open requestwho looks after the client

Data and rules

Where your data sits, usually. Not in neoOS.

Your data on servers you have never seen.

The server is dedicated to your company.

A model that decides for you.

The model proposes; at every step, a person decides.

An action that starts without a person's yes.

Nothing goes out on its own: every send waits for a yes.

What goes wrong, so far

  1. An email nobody opened
  2. A campaign over its limit since Friday
  3. A decision nobody remembers
  4. A report with last month's data
  5. Three accounts for ten people
  6. A client starting from scratch
  7. Your data on servers nobody has seen
  8. A model that decides for you
  9. An action sent without a yes

Tell us about your Monday.

A couple of lines below, then we talk on a call.

Let's book a call